Deasil Design

Terms and conditions

These terms and conditions govern every order accepted by Deasil for the provision of goods or services, subject to errors and omissions excepted (E&OE). By accepting goods and services from Deasil, the client acknowledges and agrees to abide by these conditions. Any variation to these conditions by the client shall only be valid if confirmed in writing by an authorized representative of Deasil. Deasil reserves the right to amend these conditions periodically, with prior written notification to the client. The client’s continued acceptance of goods, services, and payment of instalments after being notified of changes constitutes acceptance of the amended conditions.

Pricing and Proposals

The pricing outlined in documentation, proposals, and services is subject to finalization and confirmation through an audit of the client’s asset base. Consumables such as toners, fuser units, scanner and print heads, or drums are not included in service proposals, quotes, and contract pricing. Contract pricing undergoes annual review to align with the client’s governance requirements. Copyright is included in all documentation, proposals, and contracts. Hardware supplied to the client remains the property of Deasil until fully paid for. Prices provided in documentation, proposals, and quotes are estimates based on the information provided by the client and are subject to change if the content or specifications change. Urgent work outside office hours incurs overtime charges, and work proceeds only upon signed acceptance by the client.

Website and Hosting Terms

Deasil provides website design and hosting services subject to the following additional terms:

  1. Website Design: Design services include the creation and development of web pages and associated content as agreed upon with the client. The client agrees to provide all necessary materials and feedback in a timely manner to facilitate the design process.

  2. Hosting Services: Hosting services encompass the storage and delivery of website content to online users. Deasil will provide hosting infrastructure and support to ensure the availability and performance of the client’s website.

  3. Domain Registration: Deasil may assist in domain registration or transfer services upon request by the client. The client acknowledges that domain registration is subject to availability and third-party registrar terms and conditions.

  4. Website Maintenance: Maintenance services may be offered to ensure the ongoing functionality and security of the client’s website. Maintenance tasks may include software updates, security patches, and content management as agreed upon.

Payment and Invoicing

The client agrees to settle the full invoiced amount within 7 days of the invoice date, unless otherwise agreed in writing. Hosting-related payments must be received before the 1st of each month to avoid service suspension. Invoices may be issued separately for individual deliveries or instalments, with each invoice payable according to its terms. For products supplied by other companies, the client is liable for importation costs and may be subject to a delivery fee. Delivery estimates are provided in good faith and may be subject to change without notice. Delivery is considered complete upon receipt of goods at the nominated address. Deasil assumes no responsibility for delayed delivery due to late submission of required information by the client.

Risk and Ownership

Risk in goods passes to the client upon delivery, regardless of payment completion. Signed confirmation of acceptance is required after final delivery of support and/or installations. Failure to make timely payments may result in removal of hardware supplied by Deasil from the client’s premises. Deasil reserves the right to cancel a subscription at any time with written notice. Delivery may be suspended or canceled in the event of circumstances beyond our control, including but not limited to acts of nature, terrorism, or supplier delays.

Liability and Indemnity

In the event of breach of these conditions, the client is liable for expenses incurred by Deasil in enforcing its rights, including legal costs. Deasil is not liable for any loss or damages arising from the use or inability to use its goods or services, except as required by law. Our liability is limited to either resupplying the goods or services or reimbursing the cost. Deasil endeavors to provide products and services as described, minimizing disruption to the client’s business. However, Deasil shall not be liable for any losses or damages, including lost profits or revenues, resulting from service implementation or software failure due to customer modification. Any action against Deasil must be initiated within 12 months of the cause arising.

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